Our City. Our Future.

logo image of "Our City Our Future" which is the name of the new strategic plan for the City.

The city is planning for the future. Our current strategic plan expires this year and we need to set new directions to guide our work and take us forward. As well, our next three-year budget process has begun and the strategic directions we focus on for the longer term will inform our 2019-21 Budget.

In March 2018, the City completed its first citizen satisfaction survey. This statistically valid survey provides important perspectives from residents as a whole; the results will help guide our future plans and our continuous improvement efforts. A full report and highlights can be found here.

This page focuses on what we heard through the survey to start the conversation about the future. Please read through the results and participate in one or more of the discussion groups. Ask a question or share an idea.

We will open new discussions weekly and also begin specific conversations about our budget process as we continue to build Our City. Our Future.

Feedback from residents, key stakeholder groups, staff and Council will be collected and then shared for further input. We will build our next three-year budget using the strategic directions we develop as a guide. Opportunities to engage further on budget will be shared in the coming weeks and months.

Stay connected: Follow this project page to stay up to date. Register to have your say and receive regular updates in your inbox.

What we heard document released July 25. Check out the Document Library for details. Did we hear you right? Is there anything missing? Let us know in the discussion below.


The city is planning for the future. Our current strategic plan expires this year and we need to set new directions to guide our work and take us forward. As well, our next three-year budget process has begun and the strategic directions we focus on for the longer term will inform our 2019-21 Budget.

In March 2018, the City completed its first citizen satisfaction survey. This statistically valid survey provides important perspectives from residents as a whole; the results will help guide our future plans and our continuous improvement efforts. A full report and highlights can be found here.

This page focuses on what we heard through the survey to start the conversation about the future. Please read through the results and participate in one or more of the discussion groups. Ask a question or share an idea.

We will open new discussions weekly and also begin specific conversations about our budget process as we continue to build Our City. Our Future.

Feedback from residents, key stakeholder groups, staff and Council will be collected and then shared for further input. We will build our next three-year budget using the strategic directions we develop as a guide. Opportunities to engage further on budget will be shared in the coming weeks and months.

Stay connected: Follow this project page to stay up to date. Register to have your say and receive regular updates in your inbox.

What we heard document released July 25. Check out the Document Library for details. Did we hear you right? Is there anything missing? Let us know in the discussion below.


Discussions: All (7) Open (7)
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    The consultation process has provided a variety of opportunities for stakeholders to provide feedback. Review What we Heard in the document library. What do you think? Are we missing anything? Does this make sense to you?

    The consultation process has provided a variety of opportunities for stakeholders to provide feedback. Review What we Heard in the document library. What do you think? Are we missing anything? Does this make sense to you?

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    Img quality of life

    Quality of Life is a term that generally refers to a combination of factors that people perceive impact the quality of their day-to-day living in a place. It typically includes factors that are social, economic, environmental and physical such as income and employment, cost of living, green space, transportation flow, air and water quality, and safety, to name a few.

    The City's recent survey tells us that many residents feel they have good quality of life in St. John's but there is room for mprovement. What specific initiatives or activities does or can the city do to improve quality of life?


    Quality of Life is a term that generally refers to a combination of factors that people perceive impact the quality of their day-to-day living in a place. It typically includes factors that are social, economic, environmental and physical such as income and employment, cost of living, green space, transportation flow, air and water quality, and safety, to name a few.

    The City's recent survey tells us that many residents feel they have good quality of life in St. John's but there is room for mprovement. What specific initiatives or activities does or can the city do to improve quality of life?


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    In the recent citizen survey, traffic planning is noted as an area of significant importance to residents (89% rated it 8 or higher out of 10) but also noted a need for improvement. The City currently undertakes traffic calming initiaitves guided by a policy, reviews problematic areas and tries improvements on a temporary basis to see if permanent improvements can be made. It also considers traffic and transportation flow in any new commercial or residential developments. What aspects of traffic planning are the most challenging to you? How can the city continue to make improvements in this area?

    In the recent citizen survey, traffic planning is noted as an area of significant importance to residents (89% rated it 8 or higher out of 10) but also noted a need for improvement. The City currently undertakes traffic calming initiaitves guided by a policy, reviews problematic areas and tries improvements on a temporary basis to see if permanent improvements can be made. It also considers traffic and transportation flow in any new commercial or residential developments. What aspects of traffic planning are the most challenging to you? How can the city continue to make improvements in this area?

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    In 2016 residents told us that creating affordable housing should be a priority. They also said that the challenging economy should be a priority. Affordable housing was a theme again in the 2018 citizen survey. We know that one in four households in the city have household incomes of $50,000 or less and that 79% of our residents own their own homes. All levels of government make decisions that impact affordability. What specifically should the city focus on to improve affordability for residents? What aspect of the economy can the city impact most?

    In 2016 residents told us that creating affordable housing should be a priority. They also said that the challenging economy should be a priority. Affordable housing was a theme again in the 2018 citizen survey. We know that one in four households in the city have household incomes of $50,000 or less and that 79% of our residents own their own homes. All levels of government make decisions that impact affordability. What specifically should the city focus on to improve affordability for residents? What aspect of the economy can the city impact most?

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    We hear more and more concerns expressed about matters that impact our local and global environment and the sustainability of our city. Everything from climate change and greenhouse gas emissions, increased costs of electricity, recycling and composting,  green space, land use and planning, air quality, water quality and use, to name a few. What is most important to you related to this topic that the city can have an impact on? What initiatives could the city focus on that would support progressive activity in this area?


    We hear more and more concerns expressed about matters that impact our local and global environment and the sustainability of our city. Everything from climate change and greenhouse gas emissions, increased costs of electricity, recycling and composting,  green space, land use and planning, air quality, water quality and use, to name a few. What is most important to you related to this topic that the city can have an impact on? What initiatives could the city focus on that would support progressive activity in this area?


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    Img value for tax dollar

    According to the citizen survey, about half of residents believe the city is doing a good job of being accountable to the public for the decisions it makes. 60 % of residents feel the city is not managing money responsibly. What specific actions or activities could the city undertake to improve its scores in  these areas?


    According to the citizen survey, about half of residents believe the city is doing a good job of being accountable to the public for the decisions it makes. 60 % of residents feel the city is not managing money responsibly. What specific actions or activities could the city undertake to improve its scores in  these areas?


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    With aging demographics and new and emerging standards in an old City, we are mindful of the challenges in this area. Accessibility impacts quality of life.  What does the city need to consider around the accessibility and mobility as it prepares each next strategic plan?


    With aging demographics and new and emerging standards in an old City, we are mindful of the challenges in this area. Accessibility impacts quality of life.  What does the city need to consider around the accessibility and mobility as it prepares each next strategic plan?


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