City of St. John's Accessibility Plan

The City of St. John's is creating an Accessibility Plan. The plan will outline what we currently do to ensure accessibility and how we will work to remove barriers that prevent persons with visible and invisible disabilities from fully accessing City-operated programs, services, and public spaces.

The City's Inclusion Advisory Committee formed an Accessibility Working Group to support the development of the plan.

To learn more about the Accessibility Plan, please visit the Frequently Asked Questions.

You Can Help

Let us know what the City is doing well, what barriers exist, and what is needed to make City programs, services, and public places more accessible. We want to learn from people in our community who live with a disability, care, or advocate for, people with disabilities. Since accessibility benefits everyone, anyone who has experiences or ideas can also participate.

City staff and the Accessibility Working Group will review and consider your feedback to develop the plan.

Focus Areas

Consider accessibility of the programs, services, and public spaces that the City of St. John's operates, such as:

• Recreation programs, aquatics programs, and special events
• Access Centre, permits, and property taxes
• Fire services, humane services, garbage and recycling, snow clearing
• Recreation and community centres, City Hall, streets, sport fields, parks, playgrounds, and trails
• City website(s), social media and City Guide magazine
• Employment processes such as recruitment and hiring

The City does not have authority to improve accessibility in areas regulated by provincial or federal governments, such as:

• Businesses
• Schools, colleges, or universities
• Medical centres
• Airports, ferries, or province-wide bus services
• Financial institutions

Goals for Engaging

• To determine if current accessibility considerations are valued and should be continued
• To determine the types of barriers that people with disabilities experience in accessing City-operated programs, services, and public places
• To determine what people would like the City to do to improve accessibility
• To determine priority or focus areas from these recommendations

Engagement Tools

A variety of tools are available to help you provide feedback such as:

• Share your ideas and tell us about your experiences in the Ideas section of this page
• Online survey
• Register for an upcoming virtual or in-person public meeting - if accommodations are required, please register seven days in advance
• E-mail engage@stjohns.ca
• Call 311 and ask to speak to a member of the project team

Accommodations

The City recognizes that some people may need alternate ways to provide feedback. If you require accommodations to provide feedback, please email inclusion@stjohns.ca or call us at 709 576 4550 to tell us what you need. Your feedback is important and we are happy to help!